Terms and Conditions

Welcome to ScentForMe Terms and Conditions page! These Terms and Conditions govern your use of our online eCommerce perfume website and the purchase of products from our store. By accessing or using our website and making a purchase, you agree to abide by these Terms and Conditions. Please take a moment to carefully read and understand them before proceeding with any transaction.

Account Creation and Accuracy of Information:
In order to make a purchase on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and ensuring that the information you provide is accurate, complete, and up to date. Please promptly update any changes to your account details to ensure their accuracy.

Product Information and Availability:
We strive to provide accurate and detailed information about our products, including descriptions, images, pricing, and availability. However, we cannot guarantee that all information is free of errors or entirely complete. In the event of any inaccuracies or omissions, we reserve the right to correct them and update the information on our website. Please note that product availability is subject to change, and we cannot guarantee that all products will be in stock at all times.

Pricing and Payment:
All prices listed on our website are in the specified currency and are subject to change without prior notice. The total price of your order, including any applicable taxes and shipping fees, will be displayed during the checkout process. Payment can be made through the available payment methods provided on our website. By placing an order, you authorize us to charge the total amount to the selected payment method.

Order Confirmation and Acceptance:
Once you have placed an order, you will receive an email confirming the details of your purchase. Please note that this email serves as an acknowledgment of your order and does not constitute acceptance. We reserve the right to accept or decline your order at our sole discretion. If we are unable to fulfill your order, we will promptly notify you and issue a refund if payment has been made.

Shipping and Delivery:
We make every effort to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method chosen. Please be aware that we are not responsible for any delays or damages that may occur during transit. Any customs duties, taxes, or additional fees imposed by the destination country are the sole responsibility of the recipient.

Returns and Refunds:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please refer to our Return Policy for detailed instructions on how to return products and request a refund. Please note that certain products may be ineligible for return due to hygiene or safety reasons.

Intellectual Property:
All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws and remains the property of ScentForMe or our licensors. You are not permitted to use, reproduce, modify, or distribute any content from our website without obtaining prior written permission.

Limitation of Liability:
To the fullest extent permitted by applicable law, ScentForMe and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products, even if we have been advised of the possibility of such damages.

Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms and Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts in South Africa.

Modifications:
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes.

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing ScentForMe!

Address: 32 Kloof Street, Gardens, Cape Town, 8001, Western Cape, South Africa

Please note that we are an online store. We stock our product with suppliers. We don’t have a physical address where we keep stock. The address given above is for day-to-day business. Please contact us via email if you want to visit us.